Tenant Information

Oakfield Housing is available to the following group:

• Adults 18 to 65 Years

• With a learning disability and/or a physical disability and/or autism.
  
  

At Oakfield you are able to rent your own flat and have your own tenancy agreement with us as your landlord. If you are to live in our supported living accommodation as a person who requires support, you will be able to apply for Housing Benefit. This covers your rent and service charge.

The rent has been assessed as a fair and reasonable rent by North and West Northamptonshire Councils. We will help you to understand your tenancy agreement and what it means for you.

The service charge is your contribution to the costs for maintaining the grounds and communal areas of the building, plus the management and administration function. 

There are no individual meters in the flats, so all utility costs including electricity, gas and water are shared equally between all the tenants. You will be sent an invoice for your contribution every 3 months.

You are responsible for buying all your food however, we do provide one hot meal each day, which you can order in advance if you choose to do so. All meals are charged at a minimal rate for which you will be invoiced every 3 months.

Some flats are fitted with washer/dryers. In addition there are communal laundry rooms where you can launder your clothes, bedlinen, and towels with support from staff if required.

We will help you with your money and paying your bills if you require this help. We have stringent processes to make sure your money is safe and properly accounted for. If you have an appointed person to manage your finances, we can work directly with them regarding all payments.

Oakfield Housing will also provide the following services:

• Telephone

• Alarm system and fire safety equipment

• Domestic Appliances

• Communal Cleaning

• Gardening

• Insurance* for the building, landlords’ equipment and furniture

• Repairs – maintain heating, plumbing and electrics

If you would like to see our complaints procedure or read our rent, allocations and other policies please click on the governance link below:

What to do next

• Ring us on 01933 664222 or 01604 211115. We will talk to you or your advocate and take some initial information from you.

• We will need to ask you some initial questions as part of our getting to know you process.

• We will invite you to come and have a look at the flat we have available, and the service we have to offer, to confirm that it would suit you.

• If you require assistance, Oakfield will assist you to apply for Housing Benefit which will cover your rent and housing needs.